Article 1 Consent to Collection of Personal Information and Collection Method
Polestar Healthcare (http://www.polestarhc.com, hereinafter referred to as the “Website”) establishes a procedure that allows users to click the “Agree” button regarding the Terms of Use and the collection and use of personal information. By clicking the “Agree” button, users are deemed to have consented to the collection and use of their personal information.

Article 2 Personal Information Items Collected and Purpose of Using Personal Information
“Personal Information” refers to information related to a living individual that can identify the individual by name or other identifiable information. Even if such information alone cannot identify a specific individual, it may still be considered personal information if it can be easily combined with other information to identify that individual.
The Website collects and uses personal information for the following purposes.
Personal information collected through inquiries or service requests
Time of collection: When submitting an inquiry or requesting services through the Website
Mandatory collection items:
Name, Organization name, Department, Position, Office phone number, Mobile phone number, Email address
Purpose of using personal information:
Responding to customer inquiries, providing service consultation, and communication regarding services
Retention period:
Personal information will be retained only for the period necessary to fulfill the purpose of collection and will be destroyed thereafter unless retention is required by applicable laws.

Article 3 Collection of Personal Information via Cookies
The Website may use cookies to store and retrieve users’ information. A cookie is a small text file sent by a website server to the user’s browser and stored on the user’s device.
1.Purposes of using cookies
Providing customized information based on users’ interests, analyzing access frequency and usage patterns, and improving website services.
2.Operation and refusal of cookies
Users may accept or reject cookies through their browser settings. However, if cookies are refused, some services requiring cookies may not function properly.

Article 4 Periods of Retaining and Using Personal Information and Destruction of Personal Information
1.Personal information will be destroyed without delay once the purpose of collection and use has been achieved. However, if retention is required by applicable laws and regulations, such information will be retained for the period specified by those laws.
2.Destruction procedure
Personal information will be transferred to a separate database or storage system after the purpose of use has been fulfilled and will be stored for a certain period according to internal policies and applicable laws before being destroyed.
3.Destruction methods
Personal information stored in electronic files will be permanently deleted using technical methods that prevent recovery. Personal information printed on paper will be destroyed by shredding or incineration.

Article 5 Provision of Personal Information to Third Parties
The Website does not provide users’ personal information to third parties in principle.
However, exceptions may apply in the following cases:
When required by law or requested by investigative authorities according to legal procedures
When personal information is provided in a form that cannot identify specific individuals for statistical, academic, or research purposes
When users have given prior consent

Article 6 Outsourcing of Personal Information Processing
The Website may outsource certain personal information processing tasks to external professional organizations for the smooth operation of services.
Outsourced tasks may include the establishment and maintenance of website systems by hosting service providers.
When outsourcing personal information processing, the Website ensures that the service providers comply with privacy protection obligations including confidentiality, prohibition of third-party provision, and destruction of personal information after the completion of the outsourced tasks.

Article 7 Access and Modification of Personal Information
Users may request access, correction, or deletion of their personal information at any time by contacting the Website via email, telephone, or written request.
If users request correction of errors in their personal information, the Website will not use or provide the information until the correction has been completed.

Article 8 Withdrawal of Consent to Collection and Use of Personal Information
Users may withdraw their consent to the collection and use of their personal information at any time by contacting the Website through email, telephone, or written request.
Upon receiving such a request, the Website will take necessary measures without delay, including the deletion of the relevant personal information.

Article 9 Measures for Ensuring the Security of Personal Information
The Website implements technical, administrative, and physical measures required for ensuring the security of personal information in accordance with applicable laws.
1.Encryption of personal information
Important personal information is protected through encryption and secure storage methods.
2.Security measures against hacking
The Website installs and regularly updates security programs to prevent personal information leakage or damage caused by hacking or computer viruses. Access control systems are also implemented to prevent unauthorized external access.

Article 10 Protection of Personal Information of Children under Fourteen Years of Age
The Website does not knowingly collect personal information from children under the age of fourteen. If personal information of a child under fourteen is collected unintentionally, the Website will promptly delete such information.

Article 11 Chief Privacy Officer
The Website designates the following person responsible for personal information protection and handling related complaints.

Chief Privacy Officer
Name: Yeodong Yoon
Position: CEO
Contact: +82-2-521-4621
Email: privacy@polestarhc.com

Department in Charge of Personal Information Protection
Department Name: R&D Team 1
Manager: Younghwan Jang (Team Leader)
Contact: +82-2-521-4621

Article 12 Modification of the Guideline on Personal Information Processing
This guideline on personal information processing shall take effect on its effective date. Any additions, deletions, or modifications to this guideline in accordance with changes in relevant laws or internal policies will be announced on the Website at least seven (7) days prior to the effective date of such changes.